CUSTOM-MADE DRESSES COMES TOGETHER IN SIX STEPS
STEP 1: CONTACT HESTER
Describe 1)the style of the garment you would like to make, ex: Wedding Dress, Cocktail Dress, Casual Dress.
2)the shape of the garment you like, ex: Ball Gown, Mermaid, Sheath, A-line, Separates, Short, and Jumpsuit
STEP 2: DISCUSSION WITH EXPERT
Our professional will reach you out via Email, and send you a Linesheet that you could choose from. Feel free to send us the pictures of your sketch or the pictures of the style you like from anywhere. Then you could choose the articles & embroideries based on your preferences. Afterwards, we will send you a quotation. If you are in Taiwan, welcome to visit our showroom in Taoyuan to discuss the details in person. By appointment only.
STEP 3: CONFIRM THE ORFER
Once you are satisfied with everything, we will provide a contract. Please read it carefully before signing. Half of the price will be charged as the downpayment. Visa and Paypal accepted. You may pay cash in our showroom in Taoyuan, Taiwan.
STEP 4: TAKE PERSONAL MEASUREMENTS
We will collect your measurement based on the style you request and provide instructions if you need. If you prefer us to have your body measured, please visit our showroom in Taoyuan, Taiwan.
STEP 5: DRESS PROCESSING
The manufacture of a custom-made dress takes about 1 to 3 months, you may check the progress with our customer service anytime.
STEP 6: PERFECTING THE FIT
A week before the arrival of the custom-dress, we will make an appointment with you for the fitting. Once you are satisfied with the garment, you may pay the half of the price and take the dress away. If you have question about the fitting. we will fix it and schedule a fitting for you again. If you unfortunately couldn't come to our showroom, when we receive the full payment, Hester will ship the finished beautiful dress within the 7 days of the arrival of the dress and inform you with the tracking number via email.
*Please understand once the dress is in production, we don't accept any refund or cancellation*